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- NOTE: Sale items may not be returned for an exchange/refund under any circumstances whatsoever.
- We highly doubt you’ll want to return your fabulous item but if, for some reason, you have a change of heart, you will need to notify us within 5 days of your order being delivered. You may choose between a purchase price refund, product exchange or credit. But remember… you changed your mind; not us, so you will need to cover the cost of the courier fee in order to return the shoes.
If the incorrect product is delivered to you by mistake (i.e. it is not the product you purchased) please do not remove the product from its original packaging or try the product on at all. Please email email@example.com to notify us of the mistake so that we can arrange collection of the product and deliver the correct product to you as quickly as possible.
If your item was purchased from one of our stockists and you would like to arrange an exchange, please return to the store and they will gladly assist.
- Enjoy free shipping over R500!
- Delivery Timing
|Monday - Friday, before 6pm||Delivery estimate of 1-3 working days commences on the same working day the order is made.||#Your order will arrive between Monday - Friday.|
|Monday - Friday, after 6pm||Delivery lead-time of 1-3 working days commences on the next working day from when the order is made.|
|Saturday and Sunday||Delivery estimate of 1-3 working days commences on the next working day from when the order is made.|